Parent’s House Had Water Heater Leak

9/1/2015 (Permalink)

When our parents get older, sometimes we take on responsibilities they can no longer handle themselves. This often means we care for their home and any damages that occur. When it comes to water damage, it is imperative that the problem is taken care of immediately; otherwise the risk of mold growth raises and that can contribute to more health problems. 

For one Morristown resident, he was the first person his parents called when they found water in their laundry room and bathroom. It was a weekend when they noticed it, and their son immediately looked online for the best water damage removal company. SERVPRO was the first on the list, so he dialed our call center, which sent him to us. SERVPRO of East Central Morris County knew we would be perfect for this job. 

Water damage is not something that can be put off, so we sent out our Production Manager to the job that same day, even though it was a weekend. He investigated the resulting damage from the leaking water heater and set up air movers and dehumidifiers to dry up the water and decrease the chance of mold growth.

We worked with the son of the homeowners to schedule a time for our trained technicians to come in and continue work on the water damage. When we arrived that Monday morning, we set to work immediately. We ended up having to remove the vinyl floor and baseboard trim in both the laundry room and bathroom.. We worked diligently to make sure that the remaining structure was dried safely, so the health of the homeowners would not be compromised.

Both the homeowners and their son were thrilled with our work. They gave us all 10s on our certificate of satisfaction, meaning we did a perfect job!    And, as is usually the case, their insurance company paid us directly for our work. 

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of East Central Morris County NJ is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Morris County community and want to do our part to make our community the best it can be.